Introduction
The app tells you when it has changed, in three places, and gives you one way to tell somebody when something is wrong.
Two of them find you, on your daily overview: a red warning strip across the top, and a block headed Highlighted in the right-hand column. The third you go looking for: the full release notes, one entry per version, under Release notes in the main menu. That screen is headed Release notes, with the line "The release notes are currently only available in English." underneath and a table of versions below it. The fourth is the feedback form, headed Share your feedback, which is how a problem gets from your desk to the people who can fix it.
All of this comes from the software supplier and is meant for you and your colleagues. It is not the same as a notice on your company's own booking website: those banners are messages from your company to your customers, and you write them yourself — see Publish a notice on your website.
You will use this when:
- you open the app in the morning and want to see whether anything has changed since yesterday
- a screen has moved and you want to know whether that was deliberate
- a colleague says "that changed last week" and you want the detail
- something is broken and you need to report it properly
Words this screen uses
| The screen says | It means |
|---|---|
| Highlighted | Short notices the supplier has pinned to your daily overview |
| Release type | How big the change was: Major, Minor, Patch or Hotfix |
| Executive summary | The one-paragraph version of a release note, before the detail |
Read the strip and the Highlighted block every day; open Release notes when you want the whole story of a change.
How to use
Configuration
There is nothing for you to set up. The warning strip, the Highlighted notices and the release notes are written and published by the software supplier, not by anyone at your company.
Before you start: nothing here needs special rights — every signed-in member of staff sees the same notices and the same release notes. Nothing you do on these screens changes any booking or any figure; they are for reading only.
Using the release notes and notices
Start on your daily overview (see Check your daily overview).
- Read the red warning strip, if one is showing. Each one has a bold title and a line of text underneath. It is the supplier's way of saying something behaves differently from today.
- Read the Highlighted block in the right-hand column. Each notice shows a title and a short description. Click the eye icon to the right of a title to open the full text, sometimes with a picture, and Back to return.
- For the whole story, open Release notes from the main menu.
- Narrow the list with the search boxes above Release version and Release name, pick a date above Release date, or choose a type from the list above Release type.
- Click a row, or the eye icon at its right-hand end, to open that version's note.
- Move between versions with the Other release notes list on the left of the note. It shows ten at a time; click Load More to reach older ones.
What you should see: a note headed Release note - v followed by the version number, then its Release Version, Release Type and Release Date.
Key details
What a release note is made of. After the version, type and date, every note runs through the same sections in the same order.
| Section | What is in it |
|---|---|
| Executive summary | The short version — only printed if somebody wrote one |
| What's New | Features that were not there before |
| Improvements | Things that already existed and now work better |
| Bug Fixes | Faults that have been repaired |
| Breaking Changes / Known Limitations | Where you will have to do something differently |
| Closing remarks | Anything that did not fit above — again, only if written |
A missing section is a deliberate choice. Each of the four middle sections is shown unless whoever wrote the note switched it off. A note with no Bug Fixes heading is not a note that forgot them: the writer turned that section off. Look for the heading before concluding nothing was fixed.
What the release types mean. A Major release changes how something works, Minor adds to it, and Patch and Hotfix are repairs — a hotfix being the urgent kind that did not wait for the next planned release.
You only ever see finished notes. A note stays invisible while it is being drafted, waiting for approval, or approved but not yet published. It appears in your list the moment it is published, so a version you have already been running for a week can turn up in the list today.
The warning strip cannot be dismissed. It shows whenever the supplier has a live warning out, it says the same thing to everybody at every company, and it goes away only when they withdraw it. Clicking it does nothing and there is no "seen it" button, so a strip that has been there for days is expected, not a fault. Breaking changes are announced twice: as a strip while they are current, and permanently in the Breaking Changes / Known Limitations section of that version's note. The strip goes; the note stays.
Reporting a problem. The feedback form has a Subject, a Description, and an Email box that appears only when the form is set up to ask for one.
| Field | What goes in it | What it will accept |
|---|---|---|
| Subject | One line saying what is wrong | Required; up to 200 characters |
| Description | What you did, what you expected, what happened, and the booking number | Up to 32,000 characters |
| Where the answer should go | A valid email address, or leave it empty |
Take Screenshot captures the screen you were on, and there is an annotation tool for drawing on it — a red circle round the wrong number saves several paragraphs. Upload attaches a picture instead: a jpg, jpeg, png or gif file of at most 5 MB. Submit sends everything. When it arrives you see Feedback Submitted; if not, Something went wrong, with the advice to try again later.
For example: the total on booking 24-0187 shows €412.50 while the invoice says €437.50. Subject: Booking total differs from invoice. Description: the booking number, both amounts, and what you clicked just before. Screenshot of the booking with the €412.50 circled.
The form keeps what you typed. Subject, description and email are saved as soon as you type them, not when you send. Close the form halfway through and it is all still there when you come back. Cancel does not throw a half-written report away either. Use Clear when you want a genuinely blank form.
What to do next: if the release note explains a change you now have to work around, tell the rest of your shift before they find out one at a time. If it does not explain what you are seeing, send a feedback report — with a screenshot and the booking number in the description.
Q&A
Why does a version I know was released not appear in the list? It has not been published yet. Nothing you can do at your end brings it forward; it will appear on its own.
Why is the newest version not at the top of the list? The list is sorted by the version number read as text, so version 2.10 can land below version 2.9. Click the Release date column heading to sort by date, or type the version into the search box above Release version.
Why does the same line appear under several headings in one release note? Each heading lists every line of that note, not only the ones of its own kind. Read the line's title to judge whether it is new, improved or fixed.
I opened release notes and can create and delete them — is that the right screen? No. There are two menu entries that look alike. Release notes is the reading list everyone gets. The other, Release Notes, is the supplier's editing screen and only the system administrator sees it. Back out and use Release notes.
Why has the Highlighted block disappeared? It only shows while at least one notice exists. An empty block is hidden rather than shown empty, so nothing is broken — there is simply nothing pinned at the moment.
Where is the button that opens the feedback form? It sits in the app's frame rather than on a particular screen, and not every setup shows it. If you cannot find it, report the problem to your administrator or to RentVisie support instead.
Why did my feedback report come back with a question I cannot answer? The report had no way back to you. Fill in the Email box when the form offers it; without it, a report that needs one clarification stalls.
Why does the screenshot show the wrong screen? It captures the screen the form was opened from. Go back to the screen that is wrong, open the form from there, then click Take Screenshot.
Why can't my customers see the warning strip on our website? The strip is for staff only. To put a notice in front of website visitors, see Publish a notice on your website.