PaymentsThe invoice from three weeks ago: why rental businesses keep chasing money they have already earned
The car is back, the customer was happy, and three weeks later someone on your team is calling him about the invoice anyway. Late payments rarely start with the customer and almost always start in the process: manual invoicing, manual reminders, manual checks on who has paid. This article works out what chasing costs a car rental business, shows why rental in particular is so exposed and describes what automated invoicing means in practice.