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Set your company's financial defaults

Every box on Admin → Settings → Financial: what it does, what it starts as and which page covers it; default payment terms, credit limits and payment method; and the four buttons that overwrite every existing customer

9 min read

What this page covers

  • Default payment terms
  • Default payment method
  • Credit limits
  • First invoice number
  • Company-wide lease billing defaults
  • Payment request expiry

Introduction

One screen holds the money settings for your whole company. They include value-added tax (VAT) rates, the first invoice number, a new customer's payment terms and credit limit, and price rounding. It is headed Financial settings, with a Back link above the heading.

The screen is one grey panel with a single column of boxes, read from top to bottom. The VAT rates and the invoice number come first, then the payment method, then the payment terms and credit limits (each with a button directly above it), then refunds, bank payments and the traffic fine address, and rounding last. Save and Cancel sit at the very bottom.

You come here when:

  • you are setting the app up for your company and want new customers to start with the right terms;
  • your company moves from fourteen to thirty days to pay for business customers;
  • the finance team wants the credit limit on every customer brought back to one figure;
  • you are just checking what the company-wide values are before changing a customer.

Terms used on this screen

The screen saysIt means
payment termsHow long a customer has to pay an invoice
individualA private customer (a person)
companyA business customer
on accountA customer who is billed later and never asked for a deposit
subledgingWhether refund and deposit settlements are sent to your accounting package

Most boxes here have their own page in this manual; this page says which one to read.

How to use

Configuration

This page is itself the configuration. Everything on the screen is company-wide, and nothing here changes the screens your colleagues use until you press Save — with the exception of the four buttons described in step 4 below.

Before you start: the Financial settings screen needs a company administrator account; with any other account it does not open. Ask your company administrator if you need something changed.

Using the Financial settings

From the main menu open Admin, then Settings, then click the Financial tile (a briefcase icon, first in the row). The screen is headed Financial settings.

Skim the table below once; it lists every box in screen order, and you will come back to particular rows:

BoxStarts asWhat it doesRead more
VAT high percentage21Your normal VAT rateSet your VAT rates and price rounding
VAT low percentage0Your second, lower VAT rateSet your VAT rates and price rounding
Min. invoice number1The lowest number the next invoice may getCheck and set invoice numbers and due dates
Default payment methodDebitCardThe method already filled in when you record a new paymentRecord a payment a customer has made
Default payment terms individual14 DaysThe payment terms a new private customer getsStep 2 below
Default payment terms company14 DaysThe payment terms a new business customer getsStep 2 below
Default credit limit20000The credit limit a new customer getsStep 3 below
Default credit limit on account20000Used only by the Override all on account buttonStep 4 below
Batch creation typePerLocationWhether refund bank files are made per pickup location or per branchRefund deposits and overpayments to customers
use subledgingYesWhether refund settlements are sent to your accounting packageRefund deposits and overpayments to customers
Assign bulk payment methodBank (an empty box also counts as Bank)The method written on a payment split over several invoicesSplit one bank transfer over several invoices
Fine portal URLemptyThe web address printed on a traffic fine invoiceCharge a traffic fine to the customer
Enable roundingNoRounds every price to a fixed number of decimals from a start dateSet your VAT rates and price rounding
  1. Pick the Default payment method. Choose the method most of your customers use at the counter, such as DebitCard, CreditCard, Cash or Bank.

  2. Set the two payment terms. The choices are Immediately, 7 Days, 14 Days and 30 Days. A new customer gets the one that matches: a business gets Default payment terms company, a person gets Default payment terms individual.

  3. Set the two credit limits. Type an amount in euros, without the € sign. Both boxes need a number above zero; 0 or a negative number shows Should be positive under the box.

  4. Only if you mean to reset every customer, use the buttons. Each of the four boxes in steps 2 and 3 has a button directly above it:

    ButtonWhat it overwrites, on every customer already in your system
    Update all individual payment termsThe payment terms of every private customer
    Update all company payment termsThe payment terms of every business customer
    Override all defaultThe credit limit of every customer who is not on account
    Override all on accountThe credit limit of every customer who is on account

    Each asks Are you sure?; press Proceed or Cancel. The credit limit buttons end with Sync Completed.; the payment terms buttons show no message.

  5. Press Save. The screen closes. If the rounding boxes are filled in wrongly, it stays open with a red message under the box instead — see Set your VAT rates and price rounding. Cancel throws away what you typed, but it does not undo a button from step 4.

Key details

New customers only, unless you press a button. Changing a default in steps 1 to 3 does nothing to customers who already exist. They keep their own payment terms and credit limit. Only the four buttons in step 4 reach existing customers, and they reach all of them.

The buttons act at once, with what is on screen. A button does not wait for Save. It uses the value currently in the box below it, even if you have not saved that value yet. Every figure a colleague set by hand on a single customer is replaced, and the app keeps no list of the old values.

Switching a customer between person and business resets their terms. When is company is changed on a customer's form, their payment terms are set to the matching default from this screen, replacing whatever they had.

Worked example. Your company's defaults are the starting values. Finance decides that business customers get thirty days from now on, and that the standard credit limit drops to €5,000.

  • You set Default payment terms company to 30 Days and Default credit limit to 5000, and press Save. A business customer created tomorrow gets 30 days and a €5,000 limit. Van Dijk Bouw BV, a customer since last year, still has 14 days and €20,000.
  • To move Van Dijk Bouw BV and every other business customer as well, you press Update all company payment terms and Proceed. All business customers now have 30 days — including one your colleague had set to Immediately by hand.
  • Private customers keep 14 Days; you did not touch their box or button.
  • The credit limits of existing customers stay at €20,000 until someone presses Override all default.

Not on this screen. Payment request expiry (Expiration period (Days)) and the lease billing defaults, such as Lease billing day, are under the Operational tile. See Send a customer a payment request and Set how a lease is billed.

What to do next. If you changed payment terms or a credit limit, open one customer and check their Financial tab — see Set a customer's payment and invoicing terms. For any other box, follow the page named in its row of the table.

Q&A

Why did every private customer's payment terms change, including ones set by hand? Someone pressed Update all individual payment terms (or Update all company payment terms for business customers). It overwrites every matching customer and keeps no record of the old values. Set the exceptions back one at a time on each customer's Financial tab — see Set a customer's payment and invoicing terms.

I pressed Cancel, so why did the customers still change? The four buttons change the customers the moment you press Proceed. Cancel only throws away the boxes you have not saved; it cannot reverse a button. To undo, type the old value back into the box and press the same button again — but any hand-set exceptions are still lost.

Why did a customer's payment terms change when nobody touched them? Someone changed is company on that customer. Switching between person and business gives the customer the matching default from this screen. Set their terms again on the Financial tab of the customer form.

I changed Default payment terms company. Why do existing business customers still show 14 days? The defaults only reach customers created afterwards. Press Update all company payment terms if every existing business customer should move too.

Why does Default credit limit say "Should be positive"? The box needs a number above zero; 0 is refused as well as a negative number. If you do not want the limit to stop anyone, type a figure well above what any customer owes, such as 1000000.

Why can't I change Enable rounding? Once rounding has come into effect it is on for good and the rounding boxes are greyed out. See Set your VAT rates and price rounding; ask RentVisie support if it really has to change.

Where do I set how long a payment request stays valid, or the lease billing day? Not here. Go back one step and click the Operational tile — see Send a customer a payment request and Set how a lease is billed.

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