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Product
Fast Check-in Booking Portal
Let customers complete their booking, update details, pay rent and deposit, and view documents in one secure online environment.
Customer portal
Pay online
Update details
Integration with RentVisie back office
Easily integrated on your website
View documents
The RentVisie Customer Portal gives customers a central place to manage their bookings easily. From one overview they can update their details, make payments and view all relevant documents.
During the booking process, customers are automatically directed to the portal to complete their reservation. They can pay securely online, making checkout faster and more efficient.
Customers always have access to their current details and can update them when needed. This reduces error-prone administration and ensures your back office always works with correct information.
All booking documents, such as confirmations, contracts and invoices, are available directly in the portal. Customers always have insight into their rental history and relevant documents.
Thanks to real-time integration with the RentVisie back office, changes, payments and status updates are processed immediately across all connected systems, without manual actions.
Key benefits
Faster checkout
Better customer experience
Fewer double bookings
Less manual work
Fewer support requests
Frequently asked questions
Yes. During the booking process RentVisie automatically sends the customer to the customer portal to complete the reservation. There the customer pays rent and deposit securely online, so it no longer has to happen at the counter. The portal is easy to integrate into your own website. The booking customer portal is included in every RentVisie edition.
It means the renter handles the administrative part of the rental online in advance: completing the booking, checking and completing their details, and paying rent and deposit. When they pick up the car none of that has to happen at the counter, so check-out is faster. For your team it means less manual work and fewer support questions, especially at busy moments with many pick-ups at once.
Yes. Customers always have access to their current details and update them themselves when needed. Because the portal is linked in real time to the RentVisie back office, your team immediately works with the right information. Nobody has to retype a changed address or phone number from an email, which removes error-prone admin.
All booking documents: confirmations, contracts and invoices. They are available directly in the portal, so customers always have insight into their own rental history. That prevents the familiar emails asking you to resend an invoice or contract. With repeat and business customers, that saves a lot of support work over time.
Yes. The customer portal is integrated in real time with the RentVisie back office. Changes, payments and status updates are processed immediately in all connected systems, without manual steps. The reservation on the planning board, the payment status and the customer data therefore always match what the customer did in the portal. That also prevents double bookings.
Yes, the Customer Portal Login/B2B. Repeat private and business customers get a secure environment with their running contracts, booking history and invoices. Business customers see their full fleet overview, assign drivers to vehicles and create new bookings themselves. So you no longer have to track manually who drives which car. The B2B portal is an add-on from the Professional edition.
Yes, at rental locations with self-service. Through the Customer Portal Login/B2B, customers then handle the entire pick-up and return process themselves via their account, without staff involvement. All actions arrive in the back office in real time. That makes pick-ups outside opening hours possible and keeps the counter free for customers who do need help. The B2B portal is an add-on from Professional.
Yes, online car rental booking works at any time of day: with the booking module on your own website, renters always see live availability and reserve in a few steps. The customer portal then completes the reservation, where the customer pays the rental and deposit securely online. Your team does not need to be present, and every booking lands directly in the back office.
The booking module is the booking flow on your own website: choose dates, see availability and reserve a vehicle. The customer portal starts where that flow ends. There the customer completes the reservation, pays, updates their details and views confirmations, contracts and invoices. Together they form one online route from search to payment, both linked in real time to the RentVisie back office.
Yes. The booking module supports both reservation requests and instantly confirmed bookings, depending on your process. If you want to review every request first, choose requests. If you want renters to have certainty right away, let them book directly. Either way, the reservation reaches your operation without anyone retyping it.
Yes. The booking module supports different rental models, such as daily rental, display rental and short lease. You use one booking environment for all your products and customer groups instead of a separate solution per rental model. Stock, prices and availability update in real time, which prevents double bookings.
Mainly it saves time and reduces errors. Renters handle the administration in advance, so less is asked, paid and retyped at the counter, and check-out is faster. You also receive bookings outside opening hours, and your team gets fewer support questions because renters find their documents and details in the portal themselves.